Processing orders

 

Project-oriented working

We look after your order as a project from the inquiry to delivery. The management is responsible as the project manager for the analysis of the source text you submit, for the selection of suitable p... complete text

Processing inquiries

We record your inquiries in writing on our form AAL (master card for recording, checking and processing inquiries and for product tests) and check them to see if they are feasible. If the service you ... complete text

Order checking

If the order is placed we check the contractual requirements to see whether they were stipulated and documented suitably and clarified unambiguously. We check your order with regard to correctness, ... complete text

Confirmation of order

We will send you a written confirmation of order as soon as we have ascertained definitely that all requirements can be met. The information contained in the order specification will be stipulated as... complete text

Order processing

All incoming orders are clearly marked with an order number that is awarded by our software program WAUA (German abbreviation for "tool for processing translation orders"). As the customer you give us... complete text

Order specification

(Auftragsspezifikation) ... complete text
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